careers in consumer services online

COURSE OVERVIEW
Course Length: 1 Semester
Course Credit: 0.50 
​Program: Homeschool Advantage, NFC Academy Teachers
NCAA Approved Not a core course. 
High School Grade: 9-12 
Accredited: Cognia-SACS/CASI, Middle States, FACCS
In this introductory Consumer Services course, students will analyze various career paths in terms of employment opportunities. Educational requirements, including applicable hard and soft skills, certifications, and licensures for different pathways, will be discussed. Developing research, analytical, and presentations skills will be key components.
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This course is designed as an overview to prepare students for a consumer services–related career and to introduce them to specialty areas. Emphasis is placed on the human services aspect (vs. corporate concerns) of consumer services, as well as Biblical principles and standards. Social issues and advocacy, as well as ethics and legalities, are a recurring theme. Students will gain knowledge of current issues affecting various consumer services professions and of the impact of local, state, national, and global issues on consumer services.  Students may find this course gives them valuable information on their college direction.
Students should be computer literate at an intermediate level and have Internet access. Students should have basic research skills, as well as the ability to conduct online searches and access recommended Web sites. Basic math skills at the Algebra I level (arithmetic, ratios, graphing) are required. Intermediate-level proficiency with word processing, spreadsheet, and presentation software is highly encouraged, as is access to these programs for use in producing projects.
COURSE CONCEPTS & SAMPLES
            Curriculum Focus
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  • Analyze Careers in the Consumer Services Industry in Terms of Employment Opportunities, Salary Levels, Education Requirements, Necessary Skills, Certification Requirements, Entrepreneurial Opportunities, and Employment Outlook.
  • Understand the Importance of Exhibiting Ethical Behavior and Encourage Coworkers to Comply with Ethical and Legal Responsibilities in the Workplace.
  • Identify Common Safety Concerns in an Organization and Describe Ways to Promote Safety in the Workplace.
  • Demonstrate Active Listening Techniques to Interpret Information and Ensure the Clarity of the Information.
  • Understand the Role and Importance of Consumer Advocacy Groups at National, State, and Local Levels.
  • Define the Roles of Credit Counselors and Risk Management Specialists.
  • Describe and Evaluate Design Careers, Writing Careers, and Related Communications-Based Careers in Translation and Interpretation.
  • Define the Role of Writers and Editors in Consumer Services.
  • Demonstrate an Ability to Clearly Articulate the Organization's Policies, Rules, and Procedures.
  • Describe the Role of a Public Relations Director and Evaluate Public Relations Careers within Consumer Services.
  • Evaluate Sales and Related Marketing Careers in Consumer Services.
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